Introduction
At Unbound, the safety and well-being of our users are our top priority. We are committed to providing a secure and positive experience for all, especially for children and young users. This document outlines the safety measures we have implemented to comply with child safety standards and ensure the safety of our community.
Safety Standards
1. Age Restrictions
- Users must be Minimum 18 years or older to create an account.
- We use the following mechanisms to enforce age restrictions:
- Age Verification: During registration, users are required to provide their date of birth.
- Additional Screening: Suspicious accounts may require manual review or additional identity verification.
2. Content Moderation
- To maintain a safe environment, we have implemented robust content moderation measures:
- Automated Filtering: Our system automatically detects and removes content containing explicit language, inappropriate images, or harmful material.
- Human Moderation: A team of trained moderators reviews flagged content and reported issues.
- Prohibited Content: Users are prohibited from sharing:
- Pornographic or sexually explicit material.
- Bullying, harassment, or abusive messages.
- Content promoting violence, hate, or illegal activities.
3. Reporting and Blocking Tools
- Users can easily report any concerns or violations directly within the app. Key features include:
- Report Button: Available on profiles, messages, and posts.
- Block Feature: Users can block others to prevent contact or interaction.
- Escalation Process: Reported issues are reviewed and resolved by our moderation team within 1-7 Days.
4. Behavior Monitoring
- We actively monitor user behavior to identify and address harmful or predatory activities.
- Measures include:
- Monitoring chat messages for inappropriate language.
- Analyzing patterns to detect and prevent spamming or fraudulent behavior.
5. Parental Controls
- For users under parental supervision, we recommend activating parental control features available on the operating system or device.